Privacy Policy

Please read this Privacy Policy carefully to understand how Softwarepedia collects, uses, stores, and protects your personal information when you visit our website, purchase software products, or use any of our digital services.

📅 Last Updated • June 28, 2026

Welcome to Softwarepedia ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and purchase software products from us, including but not limited to WhatsApp CRM, LeadWave, POS (Billing Software), Data Extractor, and other digital software solutions.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name

  • Email Address

  • Phone Number

  • Company/Business Name (if applicable)

Payment Information

Payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, or banking details on our servers.

Technical Information

  • IP Address

  • Browser Type

  • Device Information

  • Website Usage Data

  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver software purchases.

  • Provide customer support and technical assistance.

  • Send order confirmations and software license details.

  • Improve our website, products, and services.

  • Prevent fraud and unauthorized activities.

  • Comply with legal obligations.

3. Software Licensing & Product Delivery

Software products sold through Softwarepedia are delivered digitally. Upon successful payment, customers may receive software access, license keys, download links, or account credentials via Email or other approved communication channels.

4. Cookies

Our website may use cookies to improve user experience, analyze website traffic, and remember user preferences.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

5. Third-Party Services

We may use trusted third-party services for:

  • Payment Processing

  • Website Analytics

  • Customer Support

  • Email Communication

  • Marketing Services

These providers maintain their own privacy policies and security practices.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may disclose information only when:

  • Required by law.

  • Necessary to protect our legal rights.

  • Required to provide services requested by you.

8. Refunds & Digital Products

Software licenses, digital downloads, subscriptions, and software activation keys may be subject to our separate Refund & Cancellation Policy, which is available on our website.

9. Your Rights

You may request to:

  • Access your personal information.

  • Correct inaccurate information.

  • Delete your personal information where legally permissible.

  • Opt out of promotional communications.

10. Children's Privacy

Our products and services are intended for business users and individuals aged 18 years or older.

We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Softwarepedia reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page together with the updated "Last Updated" date.

12. Contact Us

For any questions regarding this Privacy Policy, please contact us:

Softwarepedia

🌐 Website: https://softwarepedia.in

📧 Email: support@softwarepedia.in

📞 Phone: +91 8200149681

🏢 Trade Name: Divonaa Enterprise

Acceptance of this Privacy Policy

By accessing or using our website, purchasing our products, or using our services, you confirm that:

  • You have read and understood this Privacy Policy.

  • You consent to the collection and use of your information as described in this Policy.

  • You agree to our practices regarding data collection, storage, and processing.

  • You accept this Privacy Policy by continuing to use Softwarepedia and its services.